Privacy Policy

1. Overview

Insurance Help Support ("we," "us," "our") respects your privacy. This Privacy Policy describes the personal information we collect when you visit our website or contact us, how we use and protect that information, and the choices you have. By using our Site, you agree to the practices described here.

2. Information we collect

a. Information you give us

When you fill out our contact form, call us, or email us, we collect the information you choose to provide, which may include:

• Your name
• Your phone number
• Your email address
• The topic of your inquiry and any details you include in your message

b. Information collected automatically

Like most websites, our hosting provider may automatically log basic technical information, such as your browser type, device type, approximate location derived from your IP address, and the pages you visit. This information is used only for security and to keep the website running properly.

c. Cookies

We do not use advertising or tracking cookies. Only basic, strictly functional measures (such as security and spam-prevention features of our contact form) may be used.

3. How we use your information

• To respond to your inquiry and provide the guidance or support you requested
• To contact you by phone, text, or email regarding your request (see our Terms & Conditions)
• To maintain records of our communications for quality and continuity of support
• To protect the Site from spam, abuse, and security threats
• To comply with applicable laws

4. We do not sell your information

We do not sell, rent, or trade your personal information to anyone. We do not share your information with marketing partners. Your details are used solely to respond to you and provide support, unless we are required to disclose them by law.

5. Service providers

We rely on a small number of trusted service providers to operate, such as our website hosting provider, our email provider, and our contact-form processing service. These providers process information on our behalf only as needed to deliver their services, and they are bound by their own privacy and security obligations.

6. Data retention

We keep your contact information and inquiry history only as long as reasonably necessary to provide support, maintain a record of our communications, and comply with legal obligations. You may ask us to delete your information at any time (see "Your rights" below).

7. Data security

We use reasonable administrative and technical safeguards — including encrypted (HTTPS) connections and access limited to authorized personnel — to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your rights and choices

• Access, correct, or delete: You may ask what information we hold about you, request corrections, or request deletion at any time.
• Opt out of communications: Reply STOP to our text messages, or reply/unsubscribe to our emails, and we will stop contacting you through that channel.
• California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion, and opt out of any "sale" of personal information. We do not sell personal information.
• To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

9. Children's privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under the age of 18. If you believe a minor has provided us information, please contact us and we will delete it.

10. External links

Our Site may link to third-party websites, such as insurance providers. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information to them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Continued use of the Site after an update means you accept the revised policy.

12. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us: